TAQA North Transforms Safety Operations with EZMaxMobile by Naviam
About
About TAQA North
TAQA North, an oil and gas producer, leveraged EZMaxMobile by Naviam to streamline safety operations and improve real-time hazard identification and correction across its vast network of remote sites. The result was enhanced safety compliance, quicker responses to hazardous conditions, and a safer working environment for its teams.
Problem
Meeting Regulatory Compliance Across All Locations
TAQA North is a top 15 oil and gas producer in Western Canada. TAQA North’s commitment to safety culture is one of its core values. The company’s original Health, Safety, Security and Environment (HSSE) tracking software was nearing its end of life and the organization decided it was time to switch software and to add a mobile component to support HSSE capabilities throughout TAQA North’s extensive geographic areas and remote locations.
Many of TAQA North’s remote locations do not have any cellular coverage and with the mandate of capturing the moment in the moment, the company wanted to find a mobile solution that would work online or offline (with fail-safe data synchronization once a device is back on a network) and instantaneously update Maximo.
Given the extensive, remote locations of their operations, TAQA North required a mobile solution to complement the main Maximo platform upon which the HSSE solution would be built. The mobile solution needed to:
- Have an offline, disconnected mode, since many of the TAQA North locations are out of cell range.
- Be seamless with Maximo by utilizing the Maximo logic and business rules as much as possible, eliminating a requirement to maintain two development platforms.
- Have a simple, easy to use app interface.
- Be available on all phone/tablet platforms: iOS, Android, and Windows.
- Increase the HSSE reporting KPIs metrics which tie to overall corporate performance.
- Capture the moment in the moment.
Solution
Enter EZMaxMobile by Naviam
TAQA North evaluated a number of mobility solutions focusing on an intuitive interface, seamless integration, technical support and offline capabilities as the main selection criteria. The TAQA North team learned about Naviam during a Maximo User Group event. Naviam offers a variety of solutions built exclusively for Maximo that O&M teams need to do their jobs efficiently and effectively without the cost, complexity, and service impacts of available alternatives. EZMaxMobile by Naviam provides companies with a mobile app that extends and enhances the capabilities of Maximo to technicians in the field — both online and offline.
TAQA North went live with Maximo and EZMaxMobile in November 2019. “Naviam’s knowledgeable technical staff made quick work of the development which was a fraction of the cost of TAQA’s initial Maximo build,” notes Bill McCagherty, Manager, IT at TAQA North.
The project team took extra effort to prepare the organization for change with regular communication, executive endorsement, and provided sneak peeks of the software. Training was both online and face-to-face, resulting in more than 200 people getting trained in the first week.
Result
Proactive Processes and Reporting
With EZMaxMobile by Naviam, TAQA North achieved significant improvements in safety management and compliance:
- Real-Time Hazard Correction: Workers could address safety concerns in the moment, significantly reducing risks on site.
- Increased Compliance: The solution improved reporting accuracy, resulting in faster and more reliable safety documentation.
- Improved Worker Safety: By reducing response times and improving hazard reporting, the company saw fewer safety incidents and downtime.
TAQA North’s safety manager highlighted:
"With Naviam’s solution, we’ve transformed how we manage safety on-site. Real-time reporting has made a big difference, improving our responsiveness and reducing risks for our teams."
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