Electric Utilities
Electric utilities face immense pressure to deliver consistent, safe, and efficient power while modernizing infrastructure, meeting regulatory requirements, and adapting to renewable energy integration. The growing complexity of grid operations — from transmission towers and substations to smart meters and underground networks — demands smarter asset management and data-driven decision-making.

IBM’s Maximo Application Suite (MAS) provides electric utilities with a scalable, AI-powered platform to manage assets, optimize maintenance, ensure compliance, and support a resilient, future-ready grid.
Maximo Application Suite
Many utilities operate aging equipment such as transformers, poles, switchgear, and substations, increasing the risk of failures and outages.
Asset Health Scoring (Maximo Health)
Prioritizes replacement or repair using condition-based metrics and historical data.
Lifecycle Cost Tracking
Helps utilities make investment decisions based on total cost of ownership.
Predictive Maintenance (Maximo Predict)
Uses sensor and SCADA data to anticipate failures and proactively schedule interventions.
Trees and vegetation are a leading cause of power line outages and wildfires.
Linear Asset Management
Tracks vegetation zones along power lines and prioritizes maintenance activities.
GIS Integration
Maps asset locations and overlays work zones, environmental data, and inspection history.
Drone & Satellite Data Integration
Supports importing visual inspection data to flag problem areas early.
Utilities must comply with federal, state, and local regulations (e.g., NERC, FERC) and maintain auditable maintenance records.
Compliance & Inspection Management
Automates inspections for substations, poles, transformers, and vegetation clearance.
Audit Trails & Electronic Documentation
Maintains digital records for regulatory audits and internal reviews.
Safety Protocol Enforcement
Embeds compliance steps into maintenance workflows, including permits and lockout/tagout procedures.
Electric utility teams are spread across rural, suburban, and urban areas, making coordination and efficiency difficult.
Smart Scheduling & Dispatching
Assigns the right technicians based on location, skillset, and urgency.
Mobile Offline Access
Crews can perform work and inspections without connectivity, then sync data later.
Labor Tracking & Certification Management
Ensures only qualified personnel work on high-voltage assets.
Delays in acquiring key components like transformers or relays can increase outage times and affect grid resilience.
Inventory Forecasting
Predicts part usage trends and triggers automated replenishment for critical spares.
Warehouse Optimization
Streamlines part distribution across depots based on demand and geography.
Vendor Performance Analytics
Tracks supplier lead times and delivery success for strategic sourcing decisions.
Extreme weather events demand fast, well-coordinated emergency responses to protect infrastructure and restore service.
Emergency Response Workflows
Pre-configured for rapid crew dispatch, asset damage tracking, and service restoration.
Mobile Damage Assessments
Enables field teams to log asset conditions, capture photos, and initiate triage tasks on-site.
Critical Asset Prioritization
Focuses efforts on assets with the highest public safety or grid impact.
Utilities are under pressure to modernize legacy systems, digitize operations, and improve agility.
Cloud, On-Prem, or Hybrid Deployment
Offers flexibility to meet IT, regulatory, or cybersecurity requirements.
IoT & AI Enablement
Supports smart meter data, edge computing, and advanced analytics across infrastructure.
Mobile-First Field Enablement
Empowers field teams with real-time asset data, SOPs, and inspection guidance.
Equipment failures and weather events can cause costly outages, impacting customer satisfaction and regulatory ratings.
Condition-Based Monitoring (Maximo Monitor)
Provides real-time insights into grid equipment performance.
Mobile Work Execution
Enables field crews to respond quickly to outages with live asset and job data.
Automated Work Order Creation
Initiates corrective actions when conditions exceed thresholds, minimizing outage duration.
Add value to your operations with Maximo Application Suite
Scalability
Supports growth and integration of new technologies like IoT and AI.
Centralized Operations
Unifies asset data, maintenance workflows, and performance monitoring.
Cost Savings
Reduces operational costs through optimized asset utilization and energy efficiency.
Strategic Decision-Making
Provides actionable insights to support investment and planning.
Explore how Maximo’s cutting-edge technology can revolutionize your approach to asset management, maintenance, and regulatory compliance.