Electric Utilities

Electric utilities face immense pressure to deliver consistent, safe, and efficient power while modernizing infrastructure, meeting regulatory requirements, and adapting to renewable energy integration. The growing complexity of grid operations — from transmission towers and substations to smart meters and underground networks — demands smarter asset management and data-driven decision-making.

IBM’s Maximo Application Suite (MAS) provides electric utilities with a scalable, AI-powered platform to manage assets, optimize maintenance, ensure compliance, and support a resilient, future-ready grid.

Maximo Application Suite

Challenges and Use Cases for Electric Utilities

Challenge

Many utilities operate aging equipment such as transformers, poles, switchgear, and substations, increasing the risk of failures and outages.

Solution

Asset Health Scoring (Maximo Health)

Prioritizes replacement or repair using condition-based metrics and historical data.

Lifecycle Cost Tracking

Helps utilities make investment decisions based on total cost of ownership.

Predictive Maintenance (Maximo Predict)

Uses sensor and SCADA data to anticipate failures and proactively schedule interventions.

Challenge

Trees and vegetation are a leading cause of power line outages and wildfires.

Solution

Linear Asset Management

Tracks vegetation zones along power lines and prioritizes maintenance activities.

GIS Integration

Maps asset locations and overlays work zones, environmental data, and inspection history.

Drone & Satellite Data Integration

Supports importing visual inspection data to flag problem areas early.

Challenge

Utilities must comply with federal, state, and local regulations (e.g., NERC, FERC) and maintain auditable maintenance records.

Solution

Compliance & Inspection Management

Automates inspections for substations, poles, transformers, and vegetation clearance.

Audit Trails & Electronic Documentation

Maintains digital records for regulatory audits and internal reviews.

Safety Protocol Enforcement

Embeds compliance steps into maintenance workflows, including permits and lockout/tagout procedures.

Challenge

Electric utility teams are spread across rural, suburban, and urban areas, making coordination and efficiency difficult.

Solution

Smart Scheduling & Dispatching

Assigns the right technicians based on location, skillset, and urgency.

Mobile Offline Access

Crews can perform work and inspections without connectivity, then sync data later.

Labor Tracking & Certification Management

Ensures only qualified personnel work on high-voltage assets.

Challenge

Delays in acquiring key components like transformers or relays can increase outage times and affect grid resilience.

Solution

Inventory Forecasting

Predicts part usage trends and triggers automated replenishment for critical spares.

Warehouse Optimization

Streamlines part distribution across depots based on demand and geography.

Vendor Performance Analytics

Tracks supplier lead times and delivery success for strategic sourcing decisions.

Challenge

Extreme weather events demand fast, well-coordinated emergency responses to protect infrastructure and restore service.

Solution

Emergency Response Workflows

Pre-configured for rapid crew dispatch, asset damage tracking, and service restoration.

Mobile Damage Assessments

Enables field teams to log asset conditions, capture photos, and initiate triage tasks on-site.

Critical Asset Prioritization

Focuses efforts on assets with the highest public safety or grid impact.

Challenge

Utilities are under pressure to modernize legacy systems, digitize operations, and improve agility.

Solution

Cloud, On-Prem, or Hybrid Deployment

Offers flexibility to meet IT, regulatory, or cybersecurity requirements.

IoT & AI Enablement

Supports smart meter data, edge computing, and advanced analytics across infrastructure.

Mobile-First Field Enablement

Empowers field teams with real-time asset data, SOPs, and inspection guidance.

Challenge

Equipment failures and weather events can cause costly outages, impacting customer satisfaction and regulatory ratings.

Solution

Condition-Based Monitoring (Maximo Monitor)

Provides real-time insights into grid equipment performance.

Mobile Work Execution

Enables field crews to respond quickly to outages with live asset and job data.

Automated Work Order Creation

Initiates corrective actions when conditions exceed thresholds, minimizing outage duration.

Add value to your operations with Maximo Application Suite

Scalability

Supports growth and integration of new technologies like IoT and AI.

Centralized Operations

Unifies asset data, maintenance workflows, and performance monitoring.

Cost Savings

Reduces operational costs through optimized asset utilization and energy efficiency.

Strategic Decision-Making

Provides actionable insights to support investment and planning.

Get in touch

Unlock the full potential of Electric Utilities operations with Maximo.

Explore how Maximo’s cutting-edge technology can revolutionize your approach to asset management, maintenance, and regulatory compliance.

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