Airports
Modern airports are complex, high-pressure environments that demand precision, safety, and efficiency around the clock. From terminal operations and passenger facilities to runway maintenance and airside infrastructure, airport authorities face an increasing number of challenges — including aging assets, strict compliance standards, and the push toward sustainability.
The IBM Maximo Application Suite (MAS) offers a unified, intelligent solution to manage these operational complexities. With integrated tools for asset performance, mobile workforce management, predictive maintenance, and regulatory compliance, MAS empowers airports to reduce downtime, enhance safety, and deliver a seamless experience for passengers and staff alike.
Maximo Application Suite
Airports operate like small cities — managing terminal buildings, runways, hangars, baggage systems, HVAC, lighting, and more.
Comprehensive Asset Management (Maximo Manage)
Tracks all airport assets — from jet bridges to fire suppression systems — with full lifecycle visibility.
Preventive Maintenance Scheduling
Automates recurring maintenance tasks based on time, usage, or condition.
Asset Hierarchies & Location Structures
Models airport terminals, concourses, and airfields for easier navigation and planning.
Even minor disruptions (e.g., lighting failure on a runway or baggage carousel breakdown) can lead to delays, fines, and customer dissatisfaction.
Predictive Maintenance
Uses IoT and machine learning to forecast equipment issues before they cause outages.
Condition Monitoring
Tracks HVAC, escalators, elevators, and critical systems in real time.
Work Order Prioritization
Ensures that high-impact issues are resolved first, especially those affecting safety or operations.
Airports must comply with strict aviation, safety, and environmental regulations (e.g., FAA, ICAO, OSHA).
Inspection & Compliance Management
Automates recurring safety checks on fire systems, elevators, fueling equipment, and more.
Audit Trails
Maintains detailed records for inspections, maintenance, and corrective actions.
HSE Integration
Logs incidents and tracks mitigation actions to support continuous improvement.
Maintenance staff, contractors, and vendors operate across terminals, airfields, and support buildings — requiring tight coordination.
Mobility
Enables technicians and contractors to receive work orders, view procedures, and log work from any location — even offline.
Labor Planning & Resource Allocation
Assigns tasks based on location, skillset, and availability.
Certification & Training Tracking
Ensures only qualified personnel work on regulated systems (e.g., baggage handling or security doors).
Airports face rising energy costs and sustainability mandates related to carbon emissions and energy efficiency.
Energy Monitoring Dashboards
Tracks energy usage from HVAC systems, lighting, jet bridges, and more.
Sustainability KPI Tracking
Monitors water use, waste output, emissions, and environmental impact.
Integration with BMS (Building Management Systems)
Optimizes energy usage based on occupancy and weather.
Poor equipment performance (e.g., elevators, digital signage, or restroom facilities) impacts passenger flow and satisfaction.
Customer-Facing Service Request Portals
Allows staff or passengers to report issues like dirty facilities or broken kiosks.
SLA Tracking
Ensures timely resolution of service issues, enhancing passenger experience.
Mobile Alerts for Public-Facing Assets
Speeds up resolution of high-visibility problems with priority work routing.
Runways, taxiways, roads, and parking facilities require routine maintenance to ensure safety and regulatory compliance.
Geospatial Integration (GIS)
Maps all airside and landside assets and links to maintenance history and real-time condition data.
Asset Condition Scoring
Helps prioritize runway resurfacing, lighting repairs, or pavement markings based on deterioration.
Seasonal/Weather-Based Maintenance Plans
Adjusts asset care based on snow, ice, heavy rainfall, or extreme heat.
Airports often rely on external vendors for cleaning, maintenance, baggage handling, landscaping, and more.
Vendor Management Module
Tracks vendor performance, response times, and SLA compliance.
Work Assignment Controls
Enables clear responsibility assignment between in-house teams and contractors.
Procurement & Inventory Integration
Ties vendor activity to parts usage and procurement systems for seamless supply chain visibility.
Add value to your operations with Maximo Application Suite
Scalability
Supports growth and integration of new technologies like IoT and AI.
Centralized Operations
Unifies asset data, maintenance workflows, and performance monitoring.
Cost Savings
Reduces operational costs through optimized asset utilization and energy efficiency.
Strategic Decision-Making
Provides actionable insights to support investment and planning.
Explore how Maximo’s cutting-edge technology can revolutionize your approach to asset management, maintenance, and regulatory compliance.
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